General sent to Puerto Rico to push repair and reconstruction of Puerto Rico and the Virgin Islands; passengers of Royal Caribbean blast cruise line failing to reschedule looming voyages from San Juan

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General sent to Puerto Rico to push repair and reconstruction of Puerto Rico and the Virgin Islands; passengers of Royal Caribbean blast cruise line failing to reschedule looming voyages from San Juan

U.S. Coast Guard members and partner agencies transport and deliver food and water to residents of Utuado, Puerto Rico, Sept. 29, 2017. As part of the Department of Homeland Security team, the Coast Guard is linked directly to FEMA and the overall federal hurricane recovery phase of the response to Hurricane Maria. (U.S. Coast Guard video by Petty Officer 2nd Class Meredith Manning)

An Air and Marine Operations P-3 Airborne Early Warning crew land in Aguadilla, Puerto Rico. The aircraft was filled with much-needed supplies for residents affected by Hurricane Maria.

U.S. Coast Guard Investigative Service agents and Tactical Law Enforcement Team South, Miami, crewmembers load a Coast Guard MH-60 Jayhawk helicopter from Air Station Clearwater, Florida, with food and water for residents in Utuado, Puerto Rico, Sept. 29, 2017. As part of the Department of Homeland Security team, the Coast Guard is linked directly to FEMA and the overall federal hurricane recovery phase of the response to Hurricane Maria. (U.S. Coast Guard photo by Petty Officer 2nd Class Meredith Manning)

U.S. Coast Guard Petty Officer 2nd Class Joe Kelly, a Tactical Law Enforcement Team South, Miami crewmember, hands a bottle of water to a child in Utuado, Puerto Rico

U.S. Coast Guard Petty Officer 2nd Class Joe Kelly, a Tactical Law Enforcement Team South, Miami crewmember, hands a bottle of water to a child in Utuado, Puerto Rico, Sept. 29, 2017. As part of the Department of Homeland Security team, the Coast Guard is linked directly to FEMA and the overall federal hurricane recovery phase of the response to Hurricane Maria. (U.S. Coast Guard photo by Petty Officer 2nd Class Meredith Manning)

U.S. Coast Guard Petty Officer 1st Class Jeff Oceguera, Tactical Law Enforcemnt Team South, Miami, crewmember carries Angie Santiago, a cancer patient, to medical aid, Sept. 29, 2017

U.S. Coast Guard Petty Officer 1st Class Jeff Oceguera, Tactical Law Enforcement Team South, Miami, crewmember carries Angie Santiago, a resident of Utuado, Puerto Rico, and cancer patient, to medical aid, Sept. 29, 2017. As part of the Department of Homeland Security team, the Coast Guard is linked directly to FEMA and the overall federal hurricane recovery phase of the response to Hurricane Maria. (U.S. Coast Guard photo by Petty Officer 2nd Class Meredith Manning)

President Donald Trump needs to establish Marshal Plan to rebuild Puerto Rico

Coast Guard Cutter Winslow W. Griesser waits for information on an available pier to offload supplies at St. Croix, Sept. 28, 2017

Department of Homeland Security awaits word from Coast Guard Lt. Luke A. Walsh, commanding officer of the Cutter Winslow W. Griesser, on if any piers in Lime Tree Bay, St. Croix, U.S. Virgin Islands, are safe to offload relief supplies Sept. 28, 2017. The 154-foot cutter is one of 13 cutters which are deployed throughout the USVI and Puerto Rico to help bring relief to the American citizens of these U.S. Territories in the aftermath of Hurricane Maria. (U.S. Coast Guard photo by Senior Chief Petty Officer Zach Zubricki.)

Updates of efforts to bring relief and reconstruction to Puerto Rico and the Virgin Islands

 

The crew of the Coast Guard Cutter Venturous, a 210-foot medium-endurance cutter homeported in St. Petersburg, Florida, arrives to deliver aid near the port of Ponce, Puerto Rico, Wednesday, Sept. 27, 2017, in Ponce, Puerto Rico. The crew delivered food and supplies to the Federal Emergency Management Agency and local law enforcement officials who will distribute the aid to the victims of Hurricane Maria. (U.S. Coast Guard video by Petty Officer 1st Class Michael De Nyse)

On September 27, 2017, the 156th Air Lift Wing located on Muñiz Air Guard Base in Carolina, Puerto Rico delivered emergency relief supplies to the island of St. Thomas in the Virgin Islands.

Puerto Ricans prepare to board the Adventure of The Seas to evacuate the destroyed island.

Royal Caribbean loads up pallet loads of generators to send on the Adventure of The Seas to Puerto Rico.

From Royal Caribbean: The Caribbean is our home, and we’re doing everything we can to help impacted islands get back on their feet. Today, Adventure of the Seas arrived in San Juan with medical teams, relief supplies, and 500 generators to help our friends in Puerto Rico. From there, Adventure will head to St. Thomas and St. Croix to drop off much-needed supplies. With the assistance of local government, Adventure will also pick up almost 3,000 evacuees from these islands, including families of our employees, and bring them back to Fort Lauderdale. Our work isn’t done here. We’re matching up to $1 million for every donation we receive. For more info on how you can get involved, visit: http://bit.ly/2xWkf7i

Read these comments posted on the Royal Caribbean Facebook page for Adventure of the Seas as customers of the cruise line school the cruise line on their refusal to reschedule cruises.

Royal Caribbean passengers beg cruise line to speed up rescheduling of voyages, pointing out the flights and hotels of those taking Adventure of The Seas cruises are unavailable.  This is from Facebook:

Weather & Itinerary Update

September 25, 2017 @ 11 AM EDT

Our thoughts and prayers are with our neighbors in San Juan and the other affected islands as they rebuild after Hurricanes Irma and Maria.

The following sailing is being canceled:

Adventure of the Seas: September 30

Given the impact of Hurricane Maria, we are canceling this cruise to utilize the ship for evacuation and humanitarian efforts. The ship will arrive on Wednesday, September 27 and will operate humanitarian calls in San Juan, St. Thomas and St. Croix to aid in the evacuation and donate critical supplies to each destination. The ship will bring evacuees to Fort Lauderdale before returning to San Juan on October 6 to prepare for the October 7th cruise.

We are very sorry for the impact this storm has had on your vacation. The cruise fare and fees will be 100% refunded to the original form of payment, and we are also offering a 25% future cruise credit, based on the cruise fare if a new cruise is booked in the next 30 days. Pre-booked shore excursions will also be refunded to your original form of payment.

Future itineraries:

Given Hurricane Irma’s impact to St. Maarten and St. Thomas, as well as Hurricane Maria’s impact to San Juan, we are altering the following ports for future sailings until these islands have fully recovered.

As the recovery effort remains fluid and each island is working diligently to get back to normal operations, we will continue to communicate any port changes approximately four weeks prior to departure.

Adventure of the Seas:
10/7 – St. Croix to Martinique
10/14 – St. Croix to Antigua

Allure of the Seas:
10/1 – St. Thomas & San Juan to Cozumel & Costa Maya
10/15 – St. Maarten & San Juan to Cozumel & Costa Maya

Enchantment of the Seas:
10/2 & 10/9 – Freeport back to Key West

Harmony of the Seas:
10/7 – St. Maarten, San Juan & Labadee to Nassau, Cozumel & Costa Maya
10/21 – St. Thomas, San Juan & Labadee to Nassau, Cozumel & Costa Maya

Serenade of the Seas:
10/20 – St. Thomas & St. Maarten to St. Kitts & Antigua
Oasis of the Seas:
10/8 – St. Maarten, San Juan & Labadee to Nassau, Cozumel & Costa Maya
10/22 – St. Maarten & San Juan to Nassau & Falmouth

Maxine Ryan: Why doesn’t Royal Caribbean change their port to Miami in place of San Juan for adventure of the seas ship ? It would help the cruise line. Maybe consider adding a day to future cruises. It will take months for Puerto Rico to get all restored

 September 26 at 12:45pm

 

 Julie Miller

Julie Miller That’s what I was hoping for –

September 26 at 12:45pm

 

Maxine Ryan

Maxine Ryan It is crazy to wait 3 days before the cruise line to announce what the plan is especially if you have a plane ticket now

September 26 at 12:47 pm

Debbie Crosby DiMartino

Debbie Crosby DiMartino Maxine Ryan that’s why you buy insurance especially during hurricane season.

September 26 at 1:07 pmEdited

 

Kerri Hitch

Kerri Hitch They are using the ship for humanitarian efforts.

 September 26 at 12:53pm

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Rosa Maria

Rosa Maria Debbie Crosby DiMartino No!

ReplySeptember 26 at 12:53pm

Kathleen Logan Ercolani

Kathleen Logan Ercolani Maxine Ryan , most flights have been cancelled .

September 26 at 12:55pm

Antonella Marmo-Nadelson

Antonella Marmo-Nadelson Yes. Miami. What are they waiting for. I don’t want to travel to San Juan.

September 26 at 12:57pm

 

Royal Caribbean International

Royal Caribbean International Hi, Maxine. We understand your frustration. We’re doing our best to update our guests as soon as we have info on our sailings. -MC

September 26 at 1:05pm

 

Rosa Maria

Rosa Maria Debbie Crosby DiMartino

Sorry folks but I think people are confused. See More

September 26 at 1:07pm

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Antonella Marmo-Nadelson

Antonella Marmo-Nadelson Royal Caribbean International what kind of info do you need? San Juan is in a state of despair. No electricity, food and water running low. No flights. Safety is a concern as well! Do you people really think all will be okay by the 10/8 sailing? PeopleSee More

September 26 at 1:08pm

 

Antonella Marmo-Nadelson

Antonella Marmo-Nadelson Royal Caribbean International we are no longer taking you generic answers to our questions. Are you sure you are NOT a robot?????

September 26 at 1:10pm

 

Victoria Polk

Victoria Polk Royal Caribbean International thank you for helping those in need in Pr and other islands. So we have a group of 22 leaving October 28 on AOS. So I know you don’t want to call it yet and change the Port to Fl, but if you did it now you give your passengers the chance and opportunity to change their plans (flights) to Fl also the opportunity for them to get hotel arrangements too. And gives you the opportunity to focus on your humanity acts for those in PR…… maybe for upper management you could show them the comments on this page and this would motivate them to make a change…..

September 26 at 1:14pm

 

Royal Caribbean International

Royal Caribbean International Thanks for your feedback, Victoria. Our management teams are closely monitoring the recovery efforts. We’ll make sure to contact you if any changes are made. -MC

September 26 at 1:32 pm

 

Victoria Polk

Victoria Polk Royal Caribbean International and can you imagine us going on a cruise from a disaster zone? That don’t look right! 😞

Like

Reply

1

September 26 at 1:39pm

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Tim Mieney

Tim Mieney Victoria Polk my wife and I are on the same sailing. Oct 28th out of Puerto Rico. I just want there to be a concrete plan so we can make changes to our flights and hotel reservations if necessary!

September 26 at 1:48pm

Cheryl Mueller

Cheryl Mueller We all understand, but on the other hand there is airfare arrangements to be changed as well. I think it’s fair to give at least a 3-week notice. Miami or Ft Lauderdale would be fine be. Can’t even stay in the hotels without electricity

September 26 at 1:49pm

 

Victoria Polk

Victoria Polk Tim Mieney they need to tell us what the plan is….

September 26 at 2:11pm

Manage

Victoria Polk

Victoria Polk Rosa Maria ain’t that special that you and your husband are “helping out”. Eboni Dawkins what is the emoji for “side eye”…..

September 26 at 2:16pm

 

Royal Caribbean International

Royal Caribbean International I understand, Tim. The uncertainty can be unnerving. We’re working with the the ports and following the recovery efforts closely. This way we have the most accurate info for your sailing. As soon as we have any updates, we’ll pass that along. Thanks for your patience. – Nate

September 26 at 2:32pm

 

Arnel Tamanio

Arnel Tamanio Royal Caribbean International just do what Carnival did. Cancel all October dates. Wait till is safe.

September 26 at 2:36 pm

 

Rosa Maria Antonella Marmo-Nadelson So very sad. How on earth can they get away with this. Calling a cruise canceled at the 11th hour after customers waited and then scrambled to change flights to still make the cruise because no refunds????.

September 26 at 2:36 pm

Arnel Tamanio

Arnel Tamanio Victoria Polk good luck with that. We are group of 32 with many children cruising on the Oct 7 and they won’t give us an option.

September 26 at 2:37pm

 

Rosa Maria

Rosa Maria As a matter of principle we don’t respond to red neck comments from trolls. Disgusting Victoria Polk

September 26 at 2:43pmEdited

 

Royal Caribbean International

Royal Caribbean International I understand you’re concerned and want more details. Rest assured, our executives are closely monitoring the situation in order to provide you with the most up-to-date info. Our guests’ safety is our top priority. –Glenny

September 26 at 2:41pm

 

Victoria Polk

Victoria Polk Rosa Maria Eboni Dawkins Eboni, I got called a Red Neck… omg 😲 wait that’s probably the Same as being called the “N” word….. did this heffa call me the N word ….. ?

September 26 at 3:09pmEdited

 

Janice DaCosta

Janice DaCosta Everyone breathing? Everyone had their lunch ? Everyone slept in their bed and woke up in their home? Enough already STFU

September 26 at 3:00pm

 

Maxine Ryan

Maxine Ryan, I do have insurance but it is the hassle of rebooking airline tickets. I think most people would rather go out of Miami or Fort Lauderdale until San Juan gets their lives together

September 26 at 3:29 pm

 

Royal Caribbean International

Royal Caribbean International Hi, Rosa. Can you please let us know your past ship and sail date? We’re very sorry if there were any delay. -Ash

September 26 at 3:29 pm

 

Jared Tamanio

Jared Tamanio Me and my group of 32 are booked for 10/7 Adventure of the Seas. We are running out of time to rebook for another RCI cruise that weekend since the 10/7 cruise status is still in the air. We need adequate time to prepare for a backup plan before other RCI cruise ships on 10/7 and 10/8 are fully booked… Is there any way you can allow customers on the 10/7 to book another ship without penalty..

September 26 at 12:50pm

Arnel Tamanio

Arnel Tamanio Only 10 flights today.

September 26 at 5:48pm

 

Cindy Beth Guill

Cindy Beth Guill And if RC was communicating with the Coast Guard and TSA concerning conditions at the harbor and airport they would know the airport is outbound evacuation flights, and inbound humanitarian flights. San Juan harbor is allowing daytime transit only. But with airport radar wiped out, they are allowing only 10 planes a day. You think the airlines bringing cruise passengers to the port with zero infrastructure is going to be given a priority slot over evacuation and aid??? Delusional. I work in emergency management and response. RC – massive fail

September 26 at 5:57 pmEdited

Manage

Royal Caribbean International

Royal Caribbean International Hey, Shelly. We’re looking into every scenario to make the best possible decision in a timely manner. Please stay tuned here for the latest updates: http://bit.ly/2xE9TLQ. Thanks for your patience. – Mike

Itinerary Changes – Royal Caribbean International
See if your cruise has been affected by…
ROYALCARIBBEAN.COM

September 26 at 5:57 pm

 

Nicole Ridder

Nicole Ridder Royal Caribbean International just watched the same thing from cbs news how are we suppose to fly in next Friday when the only flights are the evacuation and humanitarian flights??

September 26 at 6:00pm

 

Nicole Ridder

Nicole Ridder So what happens when we get to the airport Friday and it says oh your flights cancueled and we miss the ship then lose out on all of our money! Why wouldn’t we just doc in ft lauderale if adventure it headed that anyways!

September 26 at 6:01 pm

Karen Rollins Fraser

Karen Rollins Fraser Angel Page I wonder if there is a way to save your helpful FB Page link on the CruiseCritic.com Roll Call Page?

September 26 at 6:13pm

Donna Frost

Donna Frost Nicole Ridder Puerto Rico is clearly indicating that there are only 2 flights out per day to get people off the island. Flights in are only humanitarian. Also people can’t get out because TSA is having trouble clearing people Also there is a curfew

September 26 at 6:14 pm

Nicole Ridder

Nicole Ridder Donna Frost right thats why I don’t understand why it’s not cancelled or they move us porting out of somewhere else. How are you suppose to get 3,000 plus ppl to the island when there’s no flights

September 26 at 6:22pm

Yamilek Torres

Yamilek Torres Why wait until a few day before sealing date Puerto Rico will raise up stronger but is going to take some time Royal Caribbean international should change all the itinerary4 for October, November and December to another Port. That way you give your traSee More

September 26 at 6:31 pm

Royal Caribbean International

Royal Caribbean International We understand your concern, Arnel. We’ve canceled our upcoming Adventure sailing for 9/30 and we’ll continue to monitor conditions. Trust that we’ll always make the necessary changes to accommodate our guests. -Chris

September 26 at 6:35 pm

 

Barbara Roscilo

Barbara Roscilo Royal Caribbean International more than 3 days before sail date?

September 26 at 6:37pm

Manage

Donna Frost

Donna Frost Yamilek Torres I was given the same response

September 26 at 6:41 pm

Michael Angeloni

Michael Angeloni Royal Caribbean International and not lose any money doing it. You’re company is GREEDY. NO ONE WANTS TO CANCEL JUST RE BOOK. YOURE BEING SO STUBBORN

September 26 at 6:48pm

 

Heidi Albert

Heidi Albert Royal Caribbean International what you are doing stringing people along is unacceptable! The safety of your travelers is paramount if you ever want them to book with you again. I have traveled with you six times but will NOT book again if you put travelers at risk!

September 26 at 6:51pm

 

Michael Angeloni

Michael Angeloni I hope the people who work on your ships treat their guests better than the back office people do. You’re all brainwashed. Wheres your sense of decency and good business ?? Someone should grow a pair and make a timely decision

September 26 at 6:57 pmEdited

 

Royal Caribbean International

Royal Caribbean International I’m sorry about this, Yamilek. I understand where you’re coming from. If we change any itineraries, we’ll be sure to let you know immediately. –Steph

September 26 at 7:05pm

 

Yamilek Torres
Yamilek Torres Royal Caribbean International you guys change itineraries and let people know to close to the sealing date.
That is not fare. People are not asking to get the money back we just want to fill save and happy to go on Vacation not fill unsecured like the way we fill now.

September 26 at 7:11pm

 

Royal Caribbean International

Royal Caribbean International I understand how frustrating the uncertainty can be. We want to make the best decision for all our guests impacted by the storm. Thanks for your patience. – Nate

September 26 at 7:54 pm

 

Alexandra Lynn
Alexandra Lynn Royal Caribbean International How is keeping this cruise as planned in anyone’s best interest other than Royal Caribbean’s? All of these automated responses from
RC are getting old for the people who are actually impacted by the storm. Are you even pSee More

September 26 at 8:11 pm

Manage

Heidi Albert

Heidi Albert Royal Caribbean International do the right thing and cancel these cruise out of PR! Enough about being patient! Keep these travelers out of harms way!you will lose hundreds if not thousands of future bookings if you handle this matter inappropriately! People are watching your moves but this is not a game. Put your clients at ease and cancel NOW!

September 26 at 9:24 pm

Maci Wallace Cozart

Maci Wallace Cozart Royal Caribbean International FEMA is saying no one, who is not coming to PR to rescue lives, should be there. People are stranded there and the airport still does not even have electricity. You are asking my clients, and your guests to fly into unsafeSee More

September 26 at 9:51 pm

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Michael Angeloni

Michael Angeloni I was on 9/23. As soon as my cruise credit is used I’m done with this greedy company. I booked anthem next year before non-refundable and I’m canceling that Treated me like a fool when everyone could see Puerto Rico was in no condition to be leaving from. I can’t wait til my cruise in October and I can talk to someone face to face.

September 26 at 10:05 pmEdited

Manage

Jennifer Sloan

Jennifer Sloan, i don’t disagree with you Maci. I don’t have clients traveling out of San Juan this fall, but I’ve been wondering the same. I know that tourism supports the area to a great extent, but to fly into PR, for a pre / post cruise hotel stay…when minimal rSee More

September 26 at 10:17 pm

 

Maci Wallace Cozart

Maci Wallace Cozart Jennifer Sloan yes I have clients supposed to be on the oct 7th sailing, and royal will not call it, or allow them to move their cruise. That port is unsafe, and they are leaving a young child at home, they are concerned about getting stranded there. It is just absolutely crazy for them to not allow changes at this point. So very very disappointed in Royal right now.

 September 26 at 10:20pm
Jennifer Sloan

Jennifer Sloan that’s just awful. I mean , seriously….does Puerto Rico even want tourist flying in so they can catch a cruise ship within the next 30 days? I’m going to say …NO. Also, asking people to fly somewhere without electricity or guarantee of basic safe gSee More

September 26 at 10:28pm

Jared Tamanio

Jared Tamanio Whoever is answering on behalf of Royal Caribbean’s Facebook, could you please forward all of our complaints to someone who can do something about this?

September 26 at 10:29 pm

Manage

Rick Lowe

Rick Lowe Lynn Cheska It is all about the bottom line. An example.

No automatic alt text available.

ReplySeptember 26 at 11:10pmEdited

Rowena Paule Tamanio

Rowena Paule Tamanio Royal Caribbean for the love of God and your customers please reconsider changing our itinerary out of PR for Oct 7 Adventure of the Seas if you say that you truly care and concern for our safety. Listen to your customer’s complaints and follow their gut feeling.

September 26 at 11:04pm

MaryGrace Steinfeld

MaryGrace Steinfeld Wake up everyone! Royal Caribbean International doesn’t care about you! They did not care about any of the customers on the 8/27 Royal Caribbean Liberty of the Seas cruise and stranded us there after refusing to let us reschedule prior to flying out anSee More

September 26 at 11:29 pm

Craig Morgan

Craig Morgan Jennifer Sloan I talked to RC and they’re letting people stay on the ship if hotel isn’t up and running that’s what we are doing

September 26 at 11:48 pm

Susan Leonard

Susan Leonard Nicole Ridder our 9/29 flight was canceled last Friday by American but we were not notified. Please call your airline to verify your flight soon.

Yesterday at 5:33 am

Megan Weimar

Megan Weimar Susan Kern Williams as Irma was bearing down on my state and millions of my people were fleeing, RCCI played this pussyfooting bullcrap and it forced thousands of more people onto our roadways to catch a cruise ship to destinations that were being destroyed. I’ve sailed RCCI many many times but their unwillingness to make the right decisions with plenty of time for passengers disturbs me.

Yesterday at 7:32 am

Leopoldo Nazario

Leopoldo Nazario I need information concerning your efforts to bring refugees from PR to US and how much is the fare.Also the process of booking for a ticket.

Yesterday at 7:38 am

MaryGrace Steinfeld

MaryGrace Steinfeld Royal Caribbean International your not sorry. So don’t say your sorry. You only care about making money.

Yesterday at 7:53 am

MaryGrace Steinfeld

MaryGrace Steinfeld Leopoldo Nazario have you tried contacting FEMA or govt authorities? If this is an evacuation then they are most probably paying RC to bring ship in for this. They probably can tell you how they are prioritizing the evacuation.

Yesterday at 8:01 am

Yamilek Torres

Yamilek Torres Royal Caribbean International Read.

Image may contain: ocean, water and outdoor

Yesterday at 8:25 am

Debbie Crosby DiMartino

Debbie Crosby DiMartino Royal Caribbean International in this case the best decision would be to cancel the sailing. The island has no power or running water. Where would guests stay once they arrived? Makes no sense.

Yesterday at 8:41 am

Sonja Nickerson

Sonja Nickerson Kimberly Crowley Kight that is awesome

ReplyYesterday at 9:09 am

Leopoldo Nazario

Leopoldo Nazario Thanks MGS for the information provided.

Yesterday at 10:33 am

MaryGrace Steinfeld

MaryGrace Steinfeld Leopoldo Nazario no problem. Wishing this nightmare ends soon and PR gets the aid and help it needs. I can’t even imagine how horrific it’s been for you and everyone else in PR since Hurricane Maria came through. 😢

Yesterday at 11:23 am

MaryGrace Steinfeld

MaryGrace Steinfeld Leopoldo Nazario it looks like Royal Caribbean International is not evacuating the public in Puerto Rico. They are just collecting their employees. How they can say they are helping to evacuate when they are not taking people based on a those most in need is terrible. Picture of their answer below.

Image may contain: text

Yesterday at 11:44 am

Brenna Jacks Storey

Brenna Jacks Storey Susan Kern Williams – exactly!

ReplyYesterday at 12:25 pm

Brenna Jacks Storey

Brenna Jacks Storey Royal Caribbean International – do you honestly think that Puerto Rico can be a safe, reliable travel destination within the next month? Please just give us the option to change our cruise dates. If we cancel now, you’re saying we lose all our moSee More

ReplyYesterday at 12:31 pm

Miriam Evans
Miriam Evans Good Morning ~ this was posted by a trusted friend and I am sharing to get the word out.
"If anybody here knows anybody that needs to be evacuated from St Thomas or Puerto Rico, Adventure of the Seas is picking up Evacuees this week..
Please have tSee More

Yesterday at 12:32 pm

Amy Borders Angel

Amy Borders Angel Miriam Evans , I saw a rep from RCCL comment that the evacuations are only for RCCL employees. You may just want to double check. I would hope they will evacuate others after employees families.

Yesterday at 1:55 pmEdited

Jamie Michelle

Jamie Michelle Yamilek Torres exactly!!!

ReplyYesterday at 3:58pm

Manage

MaryGrace Steinfeld

MaryGrace Steinfeld Leopoldo Nazario there is a post below that is complete opposite of what Royal Caribbean International rep said on this site. But in case ship is still there you may want to contact. This us what it says.

Good Morning ~ this was posted by a trusted fSee More

ReplyYesterday at 5:44 pm

Alexandra Lynn

Alexandra Lynn Just got off the phone with customer service. They said they can tell us up to the day of sailing about canceling for 10/7. They kept saying how they "understand” my concern to which I just laughed and asked if they’d go to PR right now. It’s easy to .

Jacob Petrizino

Jacob Petrizino Everyone affected- file a small claims lawsuit against RCCL for this. In your lawsuit, seek emotional distress compensation since they are endangering the safety of their customers and not doing the right thing. If they do not send a representative to See More

Royal Caribbean International

Royal Caribbean International This isn’t what we like to hear, Alexandra. We don’t want you to remember Royal on a bad note. We’d never do anything to put you in harm’s way. We understand this hasn’t been the most ideal situation but our thoughts are with our neighbors in Puerto Rico.

Coast Guard Cutter Heriberto Hernadez crew unloads supplies near port of Ponce, Puerto Rico on Sept. 27, 2017, Photo by Petty Officer 1st Class Michael De Nyse

The crew of the Coast Guard Cutter Heriberto Hernandez, a Fast Response Cutter homeported in San Juan, Puerto Rico, deliver food near the port of Ponce, Puerto Rico, Wednesday, Sept. 27, 2017, in Ponce, Puerto Rico. (U.S. Coast Guard photo by Petty Officer 1st Class Michael De Nyse)

PONCE, PUERTO RICO— The Coast Guard continues to work with local agencies to provide relief after the destruction of Hurricane Maria.

The Coast Guard, through the transfer of supplies such as food and water and the inspection of port facilities, has been actively involved in the Hurricane Maria relief effort.

St. Croix due to Hurricane Maria, September 28, 2017

Trees uprooted at St. Croix due to Hurricane Maria, September 28, 2017. Hurricane Maria devastated the island, National Guard members work to aid the island in a time of need. (U.S. Air National Guard photo by Tech. Sgt. Gregory Ferreira/Released)

Downed power lines lay on the streets of St. Croix Island, September 28, 2017

Downed power lines lay on the streets of St. Croix Island, September 28, 2017. Hurricane Maria devastated the island, National Guard members work to aid the local community in a time of need. (U.S. Air National Guard photo by Tech. Sgt. Gregory Ferreira/

Citizen-Soldiers from Army Aviation of the Puerto Rico National Guard transported food and water to the municipality of Jayuya, P.R., Sept. 27

Citizen-Soldiers from Army Aviation of the Puerto Rico National Guard transported food and water to the municipality of Jayuya, P.R., Sept. 27. The PRNG in support to federal and state agencies, distributed supplies to the cities of the central part of the island, where access has been difficult due to the debris left by Hurricane Maria. (Photo by Sgt. José Ahiram Díaz-Ramos/PRNG-PAO)

Crewmembers from the Coast Guard Cutter Donald Horsley load water onto the cutter in Curacao, Sept. 20, 2017.

Coast Guard Cutter Donald Horsley loads water to deliver to Puerto Rico

Crewmembers from the Coast Guard Cutter Donald Horsley, a 154-foot Fast Response Cutter homeported in San Juan, Puerto Rico, load bottled water onto the cutter while moored in Curacao, Sept. 20, 2017.

The cutter’s crew will deliver the water to Puerto Rico and the U.S. Virgin Islands for hurricane relief support in the U.S. Virgin Islands and Puerto Rico.

U.S. Coast Guard photo by Lt. Katherine Ustler.

Members of the Virgin Islands National Guard and the Virgin Islands Fire Department distributes food and water to civilians at St. Croix Educational Complex,

Members of the Virgin Islands National Guard and the Virgin Islands Fire Department distributes food and water to civilians at St. Croix Educational Complex, one of the four points of distribution, Friday, September 22. Hurricane Maria, a category 5 hurricane, left St. Croix devastated after making landfall early Wednesday, Sept. 20.

Governor Larry Hogan Directs National Guard to Assist Puerto Rico Following Hurricane Maria
Maryland National Guard’s 29th Combat Aviation Brigade to Assist with Water Purification Efforts

ANNAPOLIS, MD – Governor Larry Hogan today announced that he has directed the Maryland National Guard to send resources requested by Puerto Rico to assist in response and relief efforts following Hurricane Maria. The governor’s directive follows conversations with the Governor of Puerto Rico, Ricardo Rossello, and other communications between staff-level officials. The governor has authorized the deployment of a 26-member detachment of the Maryland National Guard’s 29th Combat Aviation Brigade, which will deploy for potentially 60 days to conduct water purification with two tactical systems that can each purify 1,200 gallons of water per hour. Fresh water has been in critically short supply in Puerto Rico since Hurricane Maria made landfall on September 20th. Putting their equipment to use, the National Guard members will be assigned with converting hazardous water into water that is safe for drinking, cooking, and hygiene.

“During my conversation with Governor Rossello, I offered the full support of the State of Maryland to Puerto Rico and all areas devastated by these recent storms,” said Governor Hogan. “Maryland is fortunate to have been spared the worst effects of this hurricane season so far, and we stand ready to respond to those in desperate need of resources.”

The Maryland Emergency Management Agency (MEMA) leads the state’s coordination of resource support through the Emergency Management Assistance Compact, which allows for states and territories to share resources during and after disasters.

“The emergency management system in Maryland is filled with local, state, private, and non-governmental partners dedicated to ensuring the safety and resiliency of Maryland citizens. They also stand ready to support our sister states and territories in times of need,” said Executive Director Russell Strickland. “MEMA will continue to coordinate requests for assistance in response to and recovery from disasters.”

Maryland currently has a mission deployed to Florida supporting response and recovery operations. Twenty-two members of the Maryland Incident Management Team (IMT) have been managing four separate base camps in Florida that house and feed responding personnel. The assisting IMT members are from Howard, Montgomery, Prince George’s, and Washington Counties, the City of Baltimore, and the Town of Ocean City.

Maryland has recently completed five support missions in Texas and Florida following Hurricanes Harvey and Irma, respectively. These include:

  • The Maryland Department of Human Services sent staff to support disaster sheltering in the Houston, Texas area. The human service workers provided shelter set up, logistical support, and additional disaster services.
  • Howard County Recreation and Parks sent a debris clearing and removal team to Southern Florida in order to assist the opening of roadways.
  • The Maryland Institute for Emergency Medical Services Systems and MEMA coordinated the deployment of a critical incident stress management (CISM) team. The CISM team, who are from the Montgomery County Fire and Rescue Service and Howard County Department of Fire and Rescue Services, supported shelter workers and first responders in southwest Florida and the Florida Keys.
  • The Maryland Energy Administration (MEA) supported the Florida Department of Emergency Management’s energy infrastructure fuels support team. MEA organized fuel delivery to gas stations, fueling depots, emergency generators, and critical infrastructure.
  • The Howard County Office of Emergency Management conducted volunteer and donations management assistance in the Florida State Emergency Operations Center.
 
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